Leadership Training

Change Management Practitioner

(CMP) Certification

The ability to handle change is the new criteria for leadership success. Change is an inevitable reality for all modern-day businesses and as companies continue to struggle with too many competing priorities and a lack of overall planning, change management is becoming increasingly important.

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Course Name

Change Management Practitioner
(CMP) Certification

Duration and Credits

5 Days / 35 PDUs
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Course Description:

This program combines two certification courses (and two exams), the Change Management Foundation™ and the Change Management Practitioner™, into one 5-day learning development event. It provides practical knowledge on Change Management techniques and ultimately, prepares you to write the APMG International Change Management Foundation™ and Change Management Practitioner™ certification exams which are taken on the third and fifth day respectively.

 

Our partner, TidalShift, offers this program as a certified APMG International Accredited Training Organization (ATO). Their experienced instructors are APMG certified.

 

Foundation™ – Getting the Basics (Days 1-3)

During the first three days of this program, you will examine various Change Management techniques and models that can be effectively implemented within your organization. This structured approach will help you understand how to navigate change as an individual, as a member of a team/organization, and as a leader. The program is designed to explore the impact that change has on the following four major areas:

 

  • Change and the Individual
  • Change and the Organization
  • Communications and Stakeholder Engagement
  • Change Management Practice

 

This certification program also prepares you to complete the APMG International Change Management Foundation™ exam. Given that a primary course goal is to achieve Foundation™ certification, the course textbook will be provided in advance of the workshop so that participants may begin studying right away. In addition, daily homework assignments (min. 2 hours a night) and practice exams will be provided. The Foundation™ level exam is taken at the end of the third day of the course.

 

Performance Outcomes

  • Preparing individuals for change
  • Assessing organizational change readiness and change impact
  • Leading organizational change
  • Engaging stakeholders for successful change
  • Preparing for the Foundation exam

Practitioner™ – Going beyond the Basics (Days 4-5)

You will examine the application of various Change Management techniques in different contexts. The last two days of the program focuses on understanding how to apply and tailor change management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the change management approaches and techniques to a real change initiative; however they may not be sufficiently skilled to do this appropriately for all situations. His/her individual change management expertise, complexity of the change initiative and the support provided for the use of change management approaches in their work environment will all be factors that impact what the Practitioner can achieve.

 

This course will further develop some of the knowledge of Change Management learned during the Foundation™ certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the Project Management environment. This course also prepares you for the APMG International Change Management Practitioner™ exam that will take place on the fifth day. Given that a primary course goal is to achieve both Foundation™ and Practitioner™ certification, the program textbook(s) will be provided in advance of the program so that participant may begin studying right away. In addition, daily homework/assignments (min. 2 hours a night), and practice quizzes will be provided.

 

Performance Outcomes

  • Developing individuals’ learning to enable change
  • Managing change within the project environment
  • Delivering sustainable change

LEARNING OBJECTIVES

Participants will gain practical skills to:

Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.

Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.

Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.

Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change.

WHO SHOULD ATTEND

The Change Management Practitioner Course is appropriate for individuals:

Those wishing to achieve Change Management Foundation™ and Change Management Practitioner™ Certification.

Those in a role whose responsibilities include leading, managing, and/or supporting change initiatives.

Those working in organizations where a change initiative is being planned or is taking place.

Intermediate/Advanced Change Management Specialists.

EARN CMP CERTIFICATION

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The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.

By completing this course you will earn Change Management Practitioner certification.

 

During this course you will write two exams that we will prepare you for during the course! Passing these exams is what is required to earn your Change Management Practitioner certification. After this course you will have completed everything required for your CMP certification through APMG International which is the organization responsible for issuing the certification.

 

TidalShift offers this program as a certified APMG International Accredited Training Organization (ATO). Our experienced instructors are APMG certified.

 

Learn More

Upcoming Course – Winter 2020

Winter 2020

 

December 7-11, 2020

8:00 am – 4:30 pm

Location TBD

  • Full 5 Day Course - Change Management Practitioner Certification$2,815+HST
  • Register Today!
    • Deadline: December 1, 2020
  • Register
  • 3 Day Course - Foundations - Early-Bird Rate$1,695+HST
  • Register Today!
    • Early-Bird Deadline: November 9, 2020
    • Regular Rate: $1795
  • Register
  • 2 Day Course - Practitioner - Early-Bird Rate$1,595+HST
  • Register Today!
    • Early-Bird Deadline: November 9, 2020
    • Regular Rate: $1,695
  • Register

Canada Ontario Job Grant

What is COJG Funding?

 

The Canada-Ontario Job Grant (COJG) is an Ontario government funding program that offers training grants to employers. Through the program, companies may receive non-repayable funding from the government to purchase third-party business training programs, including training for in-demand skillsets. Training is expected to improve the employability and value employees can provide; including new hires in these training sessions can also maximize your funding potential.

COJG funding can reduce the cost of training employees by up to 50-83%. This can cover up to $10,000 to $15,000 in training costs per trainee.

Cancellation Policy

Cancellation Policy:

 

1. Cancellation 4 weeks prior to a course is a full refund less a $100 penalty for processing or held on credit (no fee) for another course offering and can be used by anyone in the company/ organization for 1 year.

 

2. Cancellation within 4 weeks of the course – 50% penalty or held on credit (no fee) for another course offering and can be used by anyone in the company/ organization for 1 year.

 

3. Cancellation within 1 week of course – 100% penalty or held on credit (no fee) for another course offering and can be used by anyone in the company/ organization for 1 year.

 

Extenuating circumstances will be reviewed on a case by case basis.

Change Management Practitioner Certification

What Will You Learn?

Foundation – Days 1-3

 

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives

 

Change and the Individual

  • How people learn
  • Personality and change – introduction to MBTI
  • Models of individual change – the Change Curve and Bridges’ Transition
  • Motivating individuals during change

 

Change and the Organization

  • Understanding organizational metaphors
  • Organizational culture and change
  • 3 models of change – Lewin, Kotter, and Senge
  • Key roles in change

 

Stakeholder Engagement

  • Identifying and analyzing stakeholders
  • Personas and empathy maps
  • Influencing strategies

 

Communication

  • Feedback and communication approaches
  • Communicating change – planning, factors, and barriers
  • Communication biases and channels

 

Change Impact

  • Identifying and assessing change impact
  • Stakeholder impact assessment
  • Change severity assessment

 

Change Readiness

  • Building change agent networks and the change team
  • How to make the organization ready for change
  • Creating a change management plan
  • Dealing with resistance to change

 

Practitioner – Days 4-5

 

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives

 

Learning and Change

  • Defining and managing the required learning to enable change

 

The Project Management Environment

  • Understanding the project environment
  • Identifying key roles
  • Developing a change delivery plan

 

Sustaining Change

  • How levers enable the adoption of change
  • Types of levers (Environmental levers, Leadership levers, and Organizational Development levers)

 

ABOUT THE EXAMS

APMG International Change Management Foundation™ Exam Preparation and Exam (Day 3)

  • Review of and practice with APMG sample questions and test papers
  • The exam is taken and marked (provisionally) within the course
  • 40 minutes, closed-book exam
  • 50 multiple-choice style questions
  • 25 marks required (out of 50 available) to pass – 50% pass mark

 

Passing the Change Management™ Foundation-level exam with a pass rate of 50% or higher is a prerequisite for sitting the Change Management Practitioner exam.

APMG International Change Management Practitioner™ Exam Preparation and Exam (Day 5)

  • Review of and practice with APMG sample questions and test papers
  • The exam is taken and submitted to APMG for marking
  • 2.5 hour open-book exam (using only The Effective Change Manager’s Handbook and the APMG Candidate’s Guide to The Effective Change Manager’s Handbook)
  • Objective Testing Exam (OTE) multiple-choice questions
  • 4 questions per paper (Change and the Individual, Change and the Organization, Communications and Stakeholder Engagement, and Change Management Practice), sub-divided into a number of parts, each being worth 20 marks available per question – all question items are worth 1 mark, with the total number of 80 marks possible per paper
  • Pass mark is a total of 40 or more out of a possible 80 (50%)

PREREQUISITE

Strong understanding of Change Management concepts.

Mandatory pre-reading: The Effective Change Manager’s Handbook and The Change Management Practitioner Handbook, read both in full.

Approximately two (2) hours of study is recommended each evening.

To qualify for day 4 and day 5 of the program, participants must successfully complete the APMG International Change Management Foundation™ exam with a pass rate of 50% or higher.

COURSE INSTRUCTOR

Reginald Scotland

Reginald Scotland, CD, CMC, CMP, PMP

Change Management Practice Lead

Reginald Scotland is an experienced Change Manager and TidalShift’s current Change Management Practice Lead. He has led Change Initiatives for public and private organizations in Canada, Europe, Mexico and the USA, often creating and supporting transformation initiatives. He is also an experienced, program and project manager, business analyst, communications analyst, facilitator, mentor and coach with more than 30 years of experience. Reg is an engaging and sociable instructor who delights in both classroom and virtual environments.

 

As an experienced mentor and coach, Reg enjoys helping people to achieve new levels of personal and professional competence. His philosophy is that successful people are always learning, and that both the learner and facilitator roles often bring new insights and understandings to those involved.

 

Reg has designed and delivered in-person and online courses on a broad range of topics. He leads adult learners in change management, leadership, communications and personal growth, is developer and presenter of a popular webinar series and has taught at the college level. He has been a featured speaker at multiple Project Worlds, and International Project Management Day.

 

Reg is a Change Management Professional (CMP) (Change Management Institute), a Project Management Professional (PMP) (Project Management Institute), a Certified Management Consultant (CMC) (Institute of Certified Management Consultants of Ontario). He holds a BAA in Journalism (Ryerson University). He served on the Boards of the Royal Canadian Military Institute, the GTA Council of the Institute of Certified Management Consultants of Ontario, and on the Toronto Executive of the Order of St. George. He currently serves on the Board of St. John Ambulance of York Region. Reg is a Lieutenant-Colonel (Retired) in the Canadian Army Reserve with experience in leadership, training, planning, financial administration and management. He is certified in emergency management at the provincial and federal levels.

 

In his spare time, Reg enjoys spending time with family and friends, flying, making music, and contemplation.

TidalShift is the service provider for our Change Management Practitioner program at Laurentian University.

 

TidalShift Website

QUESTIONS?

Please contact us if you have any questions.

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